How to Check Your Walmart Gift Card Balance


Walmart offers a large selection of gift cards that can be purchased in-store or online. While some gift cards are only available with a select amount preloaded onto the card, many are customizable. When purchasing these gift cards, you may determine the amount that you wish to put on the card. 

Find available gift cards here: 

Whether you purchase a gift card through Walmart that is redeemable at a restaurant or separate retailer, or a gift card that is tailored for use at Walmart, itself, the process of checking your balance on these gift cards is the same.  

How to check your balance online 

Here is complete guide to help you check Walmart gift card balance via different methods. You can select the easiest method for you to inquire about the balance in your Walmart card amount.

If you have a physical gift card, you will find the information you need to check your remaining balance on the back of the card. The gift card number is the 16-digit number located directly above the barcode. In some instances, there will be an additional 4 digits between the gift card number and the pin number. If this is the case, remember that your gift card number will always be the first 16 digits starting on the right. The pin number is the last four digits on the right. If you have never looked for the pin number before, you will need to scratch off the silver box that covers it.  

If you have an e-gift card, you will need to check your email. You should have received an email from Walmart that includes both the gift card and pin number. If you cannot find this email and the gift card was a gift, you may need to contact the person who purchased it for you. They may have that information in their email inbox.  

How to check your balance over the phone 

In any instance, you will need the gift card number and the pin number. Follow the instructions above to locate them, and call 1-888-537-5503. Once you have dialled this number, you will receive a series of instructions. (For example, the first instruction is to press 1 to hear further instructions in English or 2 for Spanish). Follow along using your keypad to answer the prompts. If all information is reported accurately, you will be told your gift card balance. 

What to do if your gift card has no pin number 

Occasionally, gift cards will not have a pin number. If this is the case, you will have to bring your card to a Walmart location near you. Without a pin, you will not be able to use your gift card online to make purchases or to find out your remaining balance. To find out your remaining balance without a pin number, you will require assistance from a Walmart employee in person. 

Hopefully, this has helped you to find your remaining balance for any gift card purchased through Walmart!

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